Past event · San Diego
How TurboTax Reimagined the Future of Tax Help
When: Wednesday, April 29, 2026 at 5:00 PM (Pacific)
Where: 7535 Torrey Santa Fe Rd · San Diego, CA, San Diego
Hosted by: Hosted by Intuit
Cost: Free
Join UX Speakeasy for an inside look at how TurboTax is redefining how people get help with their taxes by blending digital experiences, human expertise, and local presence into a connected journey.
Hosted at Intuit, the event will kick off with a welcome from Lance Williams (Chief Product Officer). The main session will feature Matt Kirkpatrick (Principal Product Designer), who will share how the team uncovered new opportunities and built a scalable, expert-powered experience.
Matt will walk through:
How a modular design system enabled fast, data-driven experimentation
What testing revealed about customer intent and behavior
How small UX decisions at the top of the funnel drive measurable impact
What it looks like when design operates at both craft and strategic levels
We will wrap with a Q&A with Matt, followed by time to connect with other Intuit designers.
Food & drinks will be provided, courtesy of Intuit